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CDS believes that “Everything Counts” when it comes to earning your business and your loyalty. We will listen to you and personally address all issues in a fast and efficient manner. Our goal is to simplify your request and enhance your workflow to ensure all issues are resolved as quickly and effectively as possible.

Total Request
Visit Total Request
The Total Request System is a workflow management application used by internal and external customers to manage various requests including job scheduling and web requests.
For customers with complex projects, CDS provides the CDS SharePoint Portal. The SharePoint portal provides a variety of web browser based project collaboration and management services.
Self Service Portal
Visit Self-Service Portal
For customers with hosting contracts, the portal is a secure means to report incidents, create and manage service requests and gain information. Additionally, the portal features global messaging that informs our customers of information that may impact them.
CA-View Crosswalk
Part A | Part B
For customers utilizing CA-View report storage, CDS provides the CA-View Base System report matrix resulting from SSM Releases, as downloadable reference documents. Part A and Part B Crosswalks are available to Review SSM Release updates and report Categorizations.
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